Privacy policy

Last Updated: December 5, 2025

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase through our Shopify-hosted online store. We want you to feel comfortable shopping with us and to understand how your information is handled behind the scenes.

Information We Collect

When you make a purchase or interact with our site, we collect certain information so we can process your order and run our business.

Information you provide directly

This includes details like your name, billing and shipping addresses, and payment information when you check out. If you create an account or reach out through our contact form, we also receive the information you share with us there.

Information collected automatically

When you browse our site, Shopify automatically collects certain data about your visit. This can include your IP address, browser type, device information, and how you move through our website. Shopify uses this information to keep the platform secure and to support features like checkout and fraud prevention.

How We Use Your Information

We use your information to process your orders, communicate with you about your purchases, and make sure everything gets to you smoothly. This includes order confirmations, shipping updates, and any follow-up support you might need.

We also use your information to improve your shopping experience, maintain the safety and security of our site, and comply with any legal obligations we may have.

We do not sell your personal information.

How Shopify Uses and Stores Information

Our online store runs on Shopify, which means your information may be stored through Shopify’s data systems, databases, and secure servers. Shopify protects this information using industry-standard security measures.

You can learn more about how Shopify handles customer data here: https://www.shopify.com/legal/privacy

Payment Information

When you make a purchase, your payment is processed through Shopify’s secure payment system or another payment method available at checkout. Your full credit-card details are not stored on our servers.

How Your Information Is Shared

We only share your information with third parties who help us operate our business and fulfill your orders. For example, we share your shipping address with our delivery partners so your package can reach you, and Shopify may share fraud-prevention data with its trusted providers to keep transactions safe.

We may also share information if required by law—for example, if we receive a valid legal request or need to comply with regulations.

Cookies and Tracking

Our website uses cookies and similar tools to help the site function properly, remember what’s in your cart, and improve your browsing experience. These are part of how Shopify operates its platform.

You can manage or disable cookies through your browser settings, but doing so may affect how certain parts of our website work.

Your Rights

Depending on where you live, you may have rights related to your personal information, such as requesting access, updating inaccurate information, or asking us to delete certain data.

If you’d like to exercise any of these rights or have questions about your information, the best way to reach us is through the contact form on our website.

How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access or misuse. While no online system is completely secure, we rely on Shopify’s robust security practices and use additional precautions to safeguard your data.

Children’s Privacy

Our website and products are not intended for children under 13. We do not knowingly collect personal information from children. If you believe information has been collected from someone under 13, please contact us right away through our website’s contact form.

Changes to This Policy

From time to time, we may update this Privacy Policy to reflect changes in how we operate or how the law changes. When we make updates, we’ll revise the “Last Updated” date at the top of this page. We encourage you to review this policy occasionally.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out through the contact form on our website.

You may mail us at:
G&H Yarn Haus
7 Maple St
Three Oaks, MI 49128